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Privacy Policy

THE INFORMATION WE COLLECT 

We take your privacy seriously, and always do our utmost best to protect it. We have prepared this privacy policy to describe to you how we use, share and protect the personal information that is made available to us through your use of our website. Your continued use of this website indicates your consent to the collection, use, and disclosure of your information, as described hereafter.

This Privacy Policy is integrated into, and therefore considered a part of, Beautyebooking's Terms of Service for all Users which may be clients and/or Professionals.

For clarity, "you" or "Users" of the Services may be "Clients", including anyone seeking hair, nails, yoga, wax, massage, and all other beauty salon and services or "Professionals", providing all such services; salons; merchants; and any employee of such salons or merchants (whether or not such employee independently registered for the Services).

Data Collection and Usage

At Beautybooking, we collect and use data to provide you with a seamless and personalized experience while using our online beauty booking application. We may collect various types of data, including but not limited to:

The purpose of collecting this public profile data is to enhance your user experience within the application. This may include personalizing your interactions, displaying your name and profile picture, and facilitating social interactions with other users. We use this data to facilitate beauty service bookings, improve our platform, analyze user trends, and offer you relevant promotions or personalized recommendations based on your preferences.

in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

The app does use third-party services that may collect information used to identify you.
Link to the privacy policy of third party service providers used by the app https://stripe.com/privacy

Data Sharing and Third-Party Integration

Your personal data is treated with utmost care and confidentiality at Beautybooking. We do not share your personal information with third parties without your explicit consent. However, in order to deliver our services effectively, we may share limited data with beauty service providers and partners. For example, we might share your name and appointment details with the salon you booked with to ensure a smooth experience.

When you choose to integrate third-party services with Beautybooking, such as social media or payment gateways, you may be subject to their respective privacy policies. Please review these policies before granting access to your data.


When you use our API Services, we may collect certain information from you, including:

  1. Your Google Account information, such as your name and email address
  2. Usage data related to your use of the API Services, such as the types of requests you make and the responses you receive
  3. Information about your device and its operating system, including IP address, browser type, and mobile device identifiers

How do we use your data?
We use the data we collect from you to provide and improve our API Services, as well as to personalize your experience. Specifically, we may use your data to:

  1. Analyze and improve the functionality and performance of our API Services
  2. Communicate with you about updates and changes to our API Services
  3. Advertise and market our API Services to you
  4. Comply with legal obligations and protect our rights and interests
  5. We will use the information that you provide to us to fulfill our obligations to you and provide you with the services that you require.
  6. To customize the Website: We are always looking for ways to tailor our website appropriately in order to better meet your needs and enrich your online experience;
  7. To process any request for advice or information;
  8. Prevention of fraud: We, from time to time, carry out analysis and research using your personal information in order to detect or prevent fraud.
  9. To help in the assessment and evaluation of the quality of services rendered to you
  10. To manage our business.
  11. We use gender to identify which gender is more atracted to our servcies to help us further enhance our app to better cater these uers gender experience.
  12. We use location to better provide our users access the salons in their nearby location. We have check-in feature in our apps which allows users to access salons within 20 kms radius and select their desire salon for instant check-ins.

    It is our policy to keep information and data collected for commercially sensible periods of time or in compliance with specific policies, except where it is prohibited by law. We will only use information collected from you for no other purposes but those expressly stated herein.

How do we share your data?
We may share your data with third-party service providers who help us deliver our API Services, such as hosting and analytics providers. We may also share your data with third parties in order to comply with legal obligations or protect our rights and interests.

Your data may also be shared if you use our API Services in connection with third-party applications or services. In these cases, your data will be subject to the privacy policies of those third parties.

The following are the ways that we may share your personal information:

  1. Authorized service providers: We may share your information with authorized companies that perform certain services on our behalf, which may include, but are not restricted to, processing credit card payments, fulfilling orders, providing customer service, delivering packages, providing marketing assistance, performing sales and business analyses, supporting contests, sweepstakes, surveys and other features we offer, and supporting the functionality of the Services,. These service providers will only have access to your personal information to the level necessary to perform their functions. They are prohibited by us from sharing or using any of your personal information for any other purpose.
  2. Beautyebooking associates: We may share personal information that we collect with Beautyebooking-owned or associated businesses. This enables us to provide you with information about a variety of products and services that might interest you. All Beautyebooking companies comply with applicable privacy and security laws.
  3. Business partners: We may share your personal information with business partners offering promotions, products, services, contests and/or sweepstakes, if you choose to participate in their program or offer, you authorize us to share your email address and other information with the relevant merchant When you choose to engage in a particular program or offer.
  4. For legal reasons: We may disclose your personal information in response to a legal subpoena or similar investigative demand, request for cooperation from a law enforcement or other government agency; a court order, or to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. We may also disclose your information to aid efforts to investigate, thwart, or take other action concerning illegal activity or suspected fraud; to protect and defend the rights, property or safety of our company, our employees, our Users, or others. We will also disclose your information to enforce the Terms of Service or other policies or agreements.
  5. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Data Controls and Privacy Settings

At Beautybooking, we understand the importance of data privacy and offer you a range of privacy controls to manage your information. You can access and modify your personal data in your account settings. You have the right to control the visibility of your profile information and choose the data you want to share with others.

You can also manage communication preferences and opt-in or opt-out of promotional emails or notifications. We recommend reviewing and updating your privacy settings regularly to ensure they align with your preferences.
We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards designed to secure the information we collect.

However, no system is completely secure, and we cannot guarantee the security of your data. Please take appropriate measures to protect your own information, such as using strong passwords and not sharing sensitive information with others.

To protect your information from unauthorized use on Beautyebooking, we employ a first rate security system. We however, take no responsibility for any unauthorized access or loss of personal information that is beyond our control, as there is no hundred percent security guarantee for data transmissions over the Internet. You acknowledge that you provide your personal information at your own risk.

This website is designed and provided for adult use only. We do not provide its services for children less than the legal age of 18, except with the approval of a parent or guardian.

Ad Targeting and Personalization

Beautybooking may use cookies and similar technologies to provide you with targeted advertisements and personalized content. These technologies help us understand your interests, preferences, and behavior to show you relevant beauty services and promotions.

As most websites do, we make use of the Cookies technology on our website to capture and remember certain information, and to enable the website to recognize your browser. This is to ensure that you have a good experience when you visit and use our website. You may choose turn disable the use cookies on your computer/device, but you may not be able to use many features that make our website experience more efficient in such a case.

We employ the use of Google AdWords on our website. This service allows us to advertise to former visitors to our website on third party websites, Google included. For example, if a visitor visits our landing page and does not complete the contact form, he/she might see our advertisement when he/she visits Google and other third party sites. This is because third-party vendors, including Google, use cookies to serve ads based on users’ past visits to our website. You must note that any data collected in this manner will be treated in compliance with our privacy policy and Google’s privacy policy.

Data Retention and Deletion

We retain your data for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal obligations and protect our rights and interests.

We generally keep your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your account, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with various stakeholders 

Your rights and choices You have certain rights and choices regarding your data, including:

  1. Accessing and correcting your data
  2. Deleting your data
  3. Objecting to the processing of your data
  4. Restricting the processing of your data
  5. Withdrawing your consent to the processing of your data

The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyze how you use our online services.

  1. To learn more about how Google Analytics use your date please visit https://marketingplatform.google.com/about/
  2. To learn more about how Facebook uses your data please visit https://www.facebook.com/privacy/policy/or log on to your Facebook account and access your settings. To understand more about Facebook advertising please see here https://www.facebook.com/about/ads.
  3. To learn more about Google API Sevices User Data Policy please visit https://developers.google.com/terms/api-services-user-data-policy

Beautyebooking use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.” (Limited Use Policy)

Note that apps distributed on Google Play are also subject to the Google Play Developer Distribution Agreement

If you have questions or concerns about our use of your data, or if you would like to exercise any of your rights or choices, please contact us using the contact at [email protected].   In your email, please include Salon Name and Vendor Name and Vendor Email.  Once we delete your account, you will receive a confirmation email which will state that you account has been delete. 

Changes to this policy We may update this policy from time to time. If we make any material changes, we will provide notice to you and obtain your consent where required by law.

General Data Protection Regulation (GDPR) Compliance

Effective Date: December 4th, 2023

Last Updated: December 4th, 2023

Beautyebooking ("we," "us," or "our") is committed to complying with the General Data Protection Regulation (GDPR) to ensure the protection of your personal information. This supplemental section outlines our compliance with the GDPR requirements in addition to the existing privacy policy.

  1. Legal Basis for Processing:

    • We process personal data based on various legal grounds outlined in the GDPR, including the necessity for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest, or the legitimate interests pursued by Beautyebooking or a third party.
  2. Data Subject Rights:

    • Under GDPR, you have specific rights regarding your personal data. These include the right to access, rectify, erase, restrict processing, object to processing, and data portability. You can exercise these rights by contacting us at [provide contact details].
  3. Lawful Data Processing:

    • We will only process personal data in a lawful, fair, and transparent manner. We will clearly communicate the purposes for which the data is collected and processed, and we will not process the data for any purpose incompatible with those purposes.
  4. Data Protection Impact Assessments (DPIAs):

    • Where applicable, we will conduct Data Protection Impact Assessments to identify and mitigate the risks of processing personal data, particularly when introducing new technologies or processes that are likely to result in high risks to individuals' rights and freedoms.
  5. Data Breach Notification:

    • In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, when required, communicate the breach to you without undue delay.
  6. International Data Transfers:

    • If your personal data is transferred outside the European Union (EU) or the European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your data, as required by GDPR.
  7. Data Protection Officer (DPO):

  8. Children's Privacy:

    • Beautyebooking services are not intended for individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have that information deleted.

By continuing to use our services, you acknowledge and agree to the terms outlined in this GDPR compliance section in addition to the general provisions of our privacy policy.

RESERVED WITH GOOGLE

To Opt-In Reserved with Google
Visit your Salon Information page to conveniently toggle the option for Google Booking. Enabling Google Booking allows customers to effortlessly schedule appointments via Google Search Maps. Additionally, on your Salon Information page, you'll find a Download Agreement page readily available for download

To Opt-Out Reserved with Google
Opting out of Reserved with Google is a simple process, offering you flexibility and control over your salon's integration. Here are the options available:

  1. Navigate to your Salon Information page, where you'll find a user-friendly toggle to disable Google booking. Once deactivated, your salon will be seamlessly removed from our integration feed in less than 5 business days. This ensures that customers won't be able to book appointments through Google Search Maps.

  2. Alternatively, you can disconnect your salon from Reserved with Google by accessing your Salon Information and disabling the 'Enable Google Booking' toggle. The integration feed and your presence on Reserved with Google will be automatically removed within 5 business days.

  3. For personalized assistance, submit a ticket request to have your salon removed from Reserved with Google. Visit our HELP Center page at https://beautyebookinghelp.zendesk.com/hc/en-us or contact us through our web form at https://www.beautyebooking.com/contact-us. You can also reach out via email at [email protected]. We're here to assist you every step of the way!

 

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the "Last Updated" date will be revised accordingly. If we make any material changes to the way we collect and/or treat your personal information, we will inform you by sending an e-mail to you.

Your continued use of the Site after changes are made indicate your continued acceptance of our privacy policy.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Compliance
We are committed to complying with all applicable data protection laws and regulations that govern the collection, use, and sharing of your public profile data.

By using Beautyebooking, you consent to the collection and use of your public profile data as described in this privacy policy.

Last Updated: January 30th, 2024

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